Help Center
Got any questions about Lenstide?
- Can I try it before paying?
Yes. Add your database and you'll see a preview of your dashboard with a few charts fully visible. No credit card required to try it.
- How much does it cost?
$49 / month for everything: all charts, exports, AI chat, alerts, and unlimited teammates. No per-seat pricing, no surprise charges. See plan details
- How does Lenstide access my database?
We use read-only database connections with the credentials you provide. We recommend creating a dedicated read-only database user. We never write to your database, and you can revoke access at any time by changing your credentials.
- Will this slow down my database?
No. We use read-only connections and optimized queries with sampling. Most queries complete in under a second. You can also connect to a read replica instead of your primary database.
- Is my data safe?
Yes. We never store your raw data—only aggregated chart results. Database credentials are encrypted at rest. All connections use SSL/TLS encryption. We're a US-based company (Lifehack Labs LLC, Austin TX) and take data security seriously. Questions? Contact us
- What if my schema is unusual?
Lenstide works best with typical SaaS schemas (users, subscriptions, events). If your schema is non-standard, the AI will do its best, and you can always ask for specific charts in the chat.
- Can I cancel anytime?
Yes. Cancel with one click and keep access until the end of your billing period. No contracts, no cancellation fees.
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